WARRANTY

 

 

 

 

 

 

                                         

 

TURNER CUSTOM WOOD DESIGN warrants to the original buyer that all cabinetry and Hardwood countertops manufactured by Turner Custom Wood Design (the “Warranted Goods”) shall be free from defects in workmanship when employed in normal residential use.

 

This warranty shall be valid for a period of 1 year commencing on the date of installation except with respect to components, such as hardware, drawer slides, hinges for part of the Warranted Goods but that are not manufactured by Turner Custom Wood Design.  Excluded components are not warranted by Turner Custom Wood Design, and will be covered only by the express warranty, if any of the manufacturers.  Turner Custom Wood Design makes no representation, warranty, condition, or guarantee of any kind with respect to any Excluded Components.

 

In the event that defects in workmanship are discovered during the applicable warranty period, Turner Custom Wood Design will elect, in its sole discretion to either repair or replace the defective workmanship.  In the event that Turner Custom Wood Design elects to replace the defective material(s), Turner Custom Wood Design cannot guarantee that the colour and finish of the replacement materials(s) will exactly match the colour and finish of the original component(s).  This is due to the changes that occur in the woods’ natural aging process and the dye lots in paints and stains.

 

This warranty covers only workmanship and labour of Warranted Goods supplied by Turner Custom Wood Design to the buyer.  This warranty expressly excludes:

*Any damage and/or deterioration due to normal wear and tear to the Warrantied Goods arising from normal residential use.

*Any damage and/or defect attributed in whole or in part to the misuse, abuse or neglect of the Warranted Goods, including without limitation, any failure to use or maintain the Warranted Goods as prescribed on installation.

*Any deterioration and/or damage to the Warranted Goods attributable to the elements, including but not limited to the exposure of sunlight, water, moisture, humidity, smoke, fire or household cleaners.

*Any damage and/or defect attributable to any modification, alteration or correction of the Warranted Goods by any person not authorized by Turner Custom Wood Design.

*Any cracking due to humidity, Natural defects, grain [patterns or colour variations related to the natural characteristics of wood.

*Any damage and/or defects caused in part or in whole by sub-trades not commissioned by Turner Custom Wood Design.

*Any Excluded Components, and Any damage or defects discovered or reported after expiration of the warranty period.

 

amage and/or defects caused in part or whole by sub-trades not commissioned by Turner Custom Wood Design.

  1. Any Excluded Componen

 

The OBLIGATIONS OF TURNER CUSTOM WOOD DESIGN under this Warranty are conditional upon:

The Warranted Goods being maintained in accordance with the prescribed Maintenance instructions upon installation.

The original buyer providing notice to Turner Custom Wood design within thirty (30) days of the buyer first becoming aware of any defect in the Warranted Goods: and

Any and all amounts owing to Turner Custom Wood Design by the buyer shall have been paid in full

This warranty sets forth your sole and exclusive remedy as warranty holder for any defects in workmanship in any Warranted Goods.

 

This warranty is non-transferrable

 

 

POLICIES

At  TURNER CUSTOM WOOD DESIGN, we take pride in every project we build and beleive our customers deserve the best we can do.  With that being said, due to unfortunate past situations we have made the decision to make some changes to our structure and our operating policies.

 

*TURNER CUSTOM WOOD DESIGN WILL NO LONGER DELIVER CABINETRY OR CUSTOM FURNITURE

*TURNER CUSTOM WOOD DESIGN WILL DELIVER HARWOOD COUNTERTOPS ONLY

*ALL PROJECTS MUST BE PAID IN FULL BEFORE DELIVERY OF COUNTERTOPS OR PICK UP OF OTHER PROJECTS.

* ESTIMATED DELIVERY IS JUST THAT... WE DO OUR BEST TO MEET  COMPLETION DATES, SINCE WE ARE WORKING WITH A NATRUAL PRODUCT THAT IS UNPREDICABLE LONGER TIMEs CAN BE EXPECTED.

* TURNER CUSTOM WOOD DESIGN WILL CONTINUE TO BUILD FROM STOCK LUMBER UNLESS OTHERWISE REQUESTED (PLYWOOD IS THE ONLY OTHER OPTION)

*FORMS OF PAYMENT ACCEPTED: CASH, EMAIL TRANSFER, MONEY ORDER.

 

We thank you in advance for your understanding and we look forward to building for you in the future.

 

 

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